20bajee Privacy Policy — How your data is kept secure

When you open an account with 20bajee and continue using it, several types of data are generated. These fall into three categories:

Registration Details — what you provide directly:

• Full name, date of birth
• Mobile number and email address
• Documents submitted for identity verification (national ID, etc.)
• Payment method number (bKash, Nagad)

Automatically Collected Data — Collected automatically as you use the site:

• IP address and device information
• Browser type and operating system
• Login Time & Date
• Page Visit Records

Transaction Details — Generated through betting and payments:

• Deposit & Withdrawal History
• Betting records — type, amount, outcome
• Bonus Usage History

20bajee collects data for specific, defined purposes — not for any vague or excessive use. The core reasons are:

• Account Creation & Management: To verify your identity and provide our services.
• Payment processing: Processing deposits and withdrawals securely.
• Fraud Prevention: Detecting unusual activity to keep your account protected.
• Customer support: Resolving your issues faster by reviewing your support history.
• Legal obligations: To meet regulatory requirements.
• Service Improvement: Analyzing feature usage to improve the app.

20bajee does not use your data to serve targeted advertisements.

Who 20bajee shares your data with — and who it doesn't — is one of the most important questions you can ask. The straight answer: your data is never sold or handed to advertisers.

However, in certain limited circumstances, data may be shared with third parties:

• Payment Partners: Payment services like bKash and Nagad receive only the information needed to complete a transaction — nothing more.
• Identity verification services: Approved verification services may be used as part of the KYC process.
• Law enforcement: Information may be required to be disclosed under a court order or other legal obligation.
• Technology Infrastructure: Server and cloud service providers cannot directly access your data — they only store it in encrypted form.

Outside of the cases listed here, 20bajee does not share your data with any third party without your consent.

Payment information is the most sensitive data you share — which is why 20bajee applies an extra layer of protection specifically for it.

• BKash and Nagad numbers are stored in encrypted form.
• Payment transactions are processed directly with the payment provider's servers — 20bajee only receives a confirmation in the process.
• Your payment number is verified at the time of withdrawal to ensure no one else can access your funds.
• Suspicious payment activity is automatically flagged and will not be processed without verification.

20bajee will never ask for your payment PIN, OTP, or password over the phone or by email. If you ever receive such a request, treat it as fraudulent and report it to support immediately.

20bajee uses cookies on its website and app. Cookies are small data files stored in your browser. 20bajee uses cookies for the following reasons:

• Essential Cookies: Remembering login sessions, security tokens — the site simply cannot function without these.
• Functional Cookies: Remembering your language preference, theme, or other settings.
• Analytics cookies: Understanding which pages are used most — completely anonymous, with no personal data involved.

20bajee does not use third-party advertising tracking cookies. The mobile app uses local storage instead of cookies — data that stays only on your device.

You can disable cookies through your browser settings, though doing so may affect how login sessions function.

20bajee does not retain data beyond what is necessary. The general rules are:

• Account Information: For as long as your account is active, and for up to 5 years after closure where legally required.
• Transaction records: Up to 5 years maximum, for financial disputes and regulatory requirements.
• KYC documents: Up to 5 years from the date of deposit.
• Customer support conversations: Up to 2 years.
• Log files (IP, session): Up to 12 months.

Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified in any way.

20bajee strictly refrains from providing services to anyone under 18. Here is what 20bajee does to protect minors:

• Date of birth is verified at the time of registration.
• Proof of age documentation may be requested in cases where there is reasonable doubt.
• 20bajee strictly prevents anyone under 18 from registering or having their data collected.
• If a minor creates an account using false information and is later identified, the account will be permanently closed.

If you suspect a minor in your household is using 20bajee, please contact support immediately.

20bajee believes you should have full control over your own data. You have the following rights:

• Right to access: You can request to know what information 20bajee holds about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request that your data be deleted where applicable.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to portability: You can request a copy of your data.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, email support@20bajee.net or reach out via live chat. 20bajee will respond within a reasonable timeframe.

20bajee uses multiple layers of technology to keep your data secure:

• SSL Encryption: Every connection on the site is secured with 256-bit encryption.
• Password Hashing: Passwords are never stored directly — only their hashed form is kept.
• Two-factor authentication: You can optionally add an extra layer of security using a mobile OTP.
• Automatic session timeout: You are automatically logged out after a period of inactivity.
• Unusual Login Alerts: You'll receive a notification whenever your account is accessed from a new device or an unfamiliar location.

That said, no system is 100% secure. 20bajee makes every effort to protect your data, but no platform can guarantee absolute security. That is why we also encourage you to use a strong password and never share your login credentials with anyone.

20bajee may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will change accordingly.
• For any significant changes, you will be notified via your registered email or push notification.
• Continuing to use 20bajee after any changes take effect will be considered acceptance of the updated policy.

If you do not wish to accept the updated policy, please withdraw your balance and notify support before closing your account.

For any questions, complaints, or requests regarding this Privacy Policy, contact 20bajee:

• Live chat: Via the icon at the bottom right of the website or app — available 24/7.
• Email: support@20bajee.net — we typically respond within 24 hours.

For privacy-related complaints, 20bajee aims to provide an initial response within 5 business days.